Team and Service
Company: Manly Soles LLC
Website:manlysoles.site
Email: ntenda@manlysoles.site
Phone: 775-400-8367
At Manly Soles, we’re more than just a men’s footwear brand — we’re a team driven by craftsmanship, quality, and customer-first values. Every pair of shoes we deliver reflects the hard work, attention to detail, and dedication of the people behind our brand.
Meet Our Team
Our team is a close-knit group of passionate professionals committed to helping men put their best foot forward — literally and stylistically.
Pascal Crispin Ntenda – Founder & CEO
With a vision to redefine modern men’s footwear, Pascal leads the brand with a deep passion for timeless design, comfort, and long-lasting quality. His hands-on approach ensures every product reflects the Manly Soles mission: shoes that blend confidence with craftsmanship.
Design & Product Team
From classic leather shoes to everyday essentials, our product team ensures each style is thoughtfully designed, rigorously tested, and perfectly suited to meet the needs of the modern man.
Customer Experience Team
Whether you need sizing help, have questions about an order, or just want a style suggestion — our responsive customer support staff is here to help. Expect fast replies, friendly service, and real solutions.
Fulfillment & Quality Control
Our operations crew inspects every order to guarantee quality before it reaches your door. They work behind the scenes to ensure accurate, secure, and on-time deliveries.
Our Service Principles
At Manly Soles, we believe that great products are only half the equation — great service makes the difference. That’s why we’re committed to:
✅ Responsive Support
We respond to all inquiries within 24 hours during business days. Your satisfaction is always our priority.
✅ Easy Returns & Exchanges
Need a different size? Changed your mind? No problem. We offer a smooth return process within 14 days of delivery.
✅ Fast Shipping
Orders are processed within 1–3 business days, with tracking provided so you’re never left guessing.
✅ Secure Checkout
Your privacy and payment security are non-negotiable. We use encrypted, PCI-compliant checkout processes to keep you safe.
✅ Real Customer Relationships
We’re a small business that values real conversations. No bots, no long wait times — just honest, reliable support.
Let’s Stay Connected
Have a question? Want to suggest a new product? Need help choosing the perfect pair?
📧 Email: ntenda@manlysoles.site
📞 Phone: 775-400-8367
📍 Address: 1010 MS-12, Starkville, MS 39759
🕘 Business Hours: Monday – Friday, 9 AM – 6 PM (CST)